Frequently asked questions
Showroom
Do you have a showroom?
Yes, Were located at:
Whats involved in Home Directs fully fitted projects?
We have everyone on board to offer a complete project from start to finish.
Do you offer installation service?
Yes, We have everyone on board to offer a complete project from start to finish including plumbers, plasterers, electricians, tilers, builders ect, we will even get rid of the rubbish.
How much is a fully fitted Kitchen, Bedroom or Bathroom?
With all of our products being manufactured to fit your space perfectly its difficult to answer that question without any measurments, for a quotation, please get in touch to book a Free No Obligation Quote.
How long will my project take to complete?
The timescale is dependant on the room size and work required, we will be able give more of a timescale once we have spoken about what work you are wanting done.
Do you supply other types of furniture?
Yes, we can manufacture any bespoke furniture to your requirements. please feel free to email us home-direct@live.com your requirement. We will see what we can do to make this a reality!
Will you remove my old Kitchen / Bathroom and disposed of it?
We will remove your old kitchen or bathroom and a skip is provided, this is included within our quote price.
Do you offer a home design service?
Yes, we offer a FREE home measuring and design service, bringing your visions to reality we have a CAD design system in place bringing a 3D visiual to give more of an idea of your room once completed.
Who can I speak to once my order has been placed?
From the initial visit to the showroom straight though to completion you will have direct contact with Laura and Rob who are more than happy to help you with any questions you may have. We are not a business which has different departments we fully understand each project from start to finish - No being passed to a call center / after sales.
How do I make an appointment?
Simply complete the online ‘contact us’ form (click here) and we will contact you to discuss your requirements. Alternatively, give us a call on 01782 562624.
What can I expect when visiting Home Direct Kitchens, Bedrooms and Bathrooms?
Here at Home Direct we have a family run business established for many of years, Our showroom is split over 2 floors showing the latest Kitchens, Bedrooms and Bathrooms, Laura will help you go through colours and styles bringing your expectations to a reality.
Why are you called a one stop shop?
We are known as a one stop shop because we design, supply and install Kitchens, Bedrooms and Bathrooms from start to finish.
Kitchens
When do I need to pay? (Fully Fitted Products)
We offer a three stage payment schedule which is as follows;
Who can I speak to once my order has been placed?
From the initial visit to the showroom straight though to completion you will have direct contact with Laura and Rob who are more than happy to help you with any questions you may have. We are not a business which has different departments we fully understand each project from start to finish - No being passed to a call center / after sales.
How do I make an appointment?
Simply complete the online ‘contact us’ form (click here) and we will contact you to discuss your requirements. Alternatively, give us a call on 01782 562624.
Do you offer a home design service?
Yes, we offer a FREE home measuring and design service, bringing your visions to reality we have a CAD design system in place bringing a 3D visiual to give more of an idea of your room once completed.
Do you offer installation service?
Yes, We have everyone on board to offer a complete project from start to finish including plumbers, plasterers, electricians, tilers, builders ect, we will even get rid of the rubbish.
How much is a fully fitted Kitchen?
With all of our products being manufactured to fit your space perfectly its difficult to answer that question without any measurments, for a quotation please get in touch to book a Free No Obligation Quote.
Will you remove my old kitchen and disposed of it?
Yes, we will remove your old kitchen or bathroom and a skip is provided, this is included within our quote price.
Do you sell kitchen appliances?
Yes, we have a great range of appliance brands on board such as:
Do you sell individual items?
In a Nutshell, Yes.
Kitchen unit quality?
We offer a quality 18mm Colour matched carcass with soft close as standard our units also come out fully ridgid making supply only projects quick and easy to install.
Do you sell kitchen worktops?
Yes, we have a huge range of Laminate, Acrylic stone, Solid wood, Quartz stone and granite worktops.
Do you sell kitchen flooring?
Yes, we have a great range of kitchen grade flooring available, we offer complete projects from start to finish.
When do I need to pay? (Supply Only Products)
We require 50% on order and the remaining 50% on delivery for comeplete kitchens.
Do you sell kitchen lighting?
Yes, we have a great range of lighting for the kitchen area from ceiling spotlights, under cabinet lighting, plinth lighting, trending pendant lighting, plus much more.
Do you sell kitchen heating?
Yes, we have a great range of heating options for your kitchen including radiators, underfloor heating, plinth heaters plus much more.
Bedrooms
Do you offer a home design service?
Yes, we offer a FREE home measuring and design service, bringing your visions to reality we have a CAD design system in place bringing a 3D visiual to give more of an idea of your room once completed.
Who can I speak to once my order has been placed?
From the initial visit to the showroom straight though to completion you will have direct contact with Laura and Rob who are more than happy to help you with any questions you may have. We are not a business which has different departments we fully understand each project from start to finish - No being passed to a call center / after sales.
Do you offer installation service?
Yes, We have everyone on board to offer a complete project from start to finish including plumbers, plasterers, electricians, tilers, builders ect, we will even get rid of the rubbish.
How much is a fully fitted bedroom?
With all of our products being manufactured to fit your space perfectly its difficult to answer that question without any measurments, for a quotation please get in touch to book a Free No Obligation Quote.
When do I need to pay? (Fully Fitted Products)
We offer a three stage payment schedule which is as follows;
How do I make an appointment?
Simply complete the online ‘contact us’ form (click here) and we will contact you to discuss your requirements. Alternatively, give us a call on 01782 562624.
Do you sell fitted wardrobes?
Well, when it comes to styles and colours we have a huge range offering any colour in any style in any size, we're sure to create your dream bedroom a reality.
Do you sell sliding wardrobes?
Yes, our range of sliding doors are fully made to measure to fit the area perfectly all on a high quality sliding system with a choice of profile finishes and the option of soft close. Weather its a full mirrored door to a 6 piece panel we have hundreds of colurs and styles to choose from.
Do you sell matching furniture?
Yes, we can manufacture any size matching surrounding furniture, such as dressing tables with matching stools, side boards, chest of drawers, bedside cabinets ect...
Bathrooms
Do you offer a home design service?
Yes, we offer a FREE home measuring and design service, bringing your visions to reality we have a CAD design system in place bringing a 3D visiual to give more of an idea of your room once completed.
Who can I speak to once my order has been placed?
From the initial visit to the showroom straight though to completion you will have direct contact with Laura and Rob who are more than happy to help you with any questions you may have. We are not a business which has different departments we fully understand each project from start to finish - No being passed to a call center / after sales.
Do you offer installation service?
Yes, We have everyone on board to offer a complete project from start to finish including plumbers, plasterers, electricians, tilers, builders ect, we will even get rid of the rubbish.
How much is a fully fitted bathroom?
With all of our products being manufactured to fit your space perfectly its difficult to answer that question without any measurments, for a quotation, please get in touch to book a Free No Obligation Quote.
When do I need to pay? (Fully Fitted Products)
We offer a three stage payment schedule which is as follows;
Will you remove my old bathroom and disposed of it?
Yes, we will remove your old kitchen or bathroom and a skip is provided, this is included within our quote price.
How do I make an appointment?
Simply complete the online ‘contact us’ form (click here) and we will contact you to discuss your requirements. Alternatively, give us a call on 01782 562624.
Do you sell fully fitted bathroom furniture?
Yes, we manufacture our own fully fitted made to measure bathroom furniture to fit your area perfectly available in a wide choice of colours and styles with a range of bathroom worktops to compliment your door style / colour.
Whats involved in your fully fitted bathrooms?
We have everyone on board to offer a complete project from start to finish including bathroom grade flooring and low maintenance ceiling, spot lights with ceiling fan to your requirements.
Do you sell individual bathroom products?
Yes, we have a huge range of supply only bathroom products available.
Supply Only
What if my product arrives damaged?
We aim to deliver high quality, undamaged goods however on the odd occasion this could happen, if you could contact us within 24 hours of delivery of goods we will resolve any problems. If you could send a description and photo of the damage to home-direct@live.com we will get any damaged goods swapped as soon as possible.
Flooring
How long is the warranty on my flooring
Will my floor be damaged by a liquid spill?
Liquid spills will not damage your floor, however, if you were to leave a pool of liquid for an extended period of time, this could cause damage to the subfloor
Can I mop my floor with water?
Yes, all our floors are 100% water resistant. Mopping would cause no damage to your floor.
Can I use household detergents to clean my floor?
We recommend using a mild detergent to clean your floor.
Will my floor be easy to clean?
Our flooring is exceptionally easy to clean. Simply wipe with warm water and a mild detergent
Since it is water resistant, can I use this in my Kitchen or Bathroom?
Our flooring is 100% Water Resistant and perfectly fine to be installed in both the Bathroom or the Kitchen. Due to the ease of cleaning and inherent resistant properties of our flooring, it is very well suited to both the Kitchen and Bathroom environments.
Can I mix different colours together?
Absolutley, Visit our showroom to see a wooden and stone effect mixed together.
What styles do your flooing come in?
We have a wide range of Stone Effect, Wooden effects and Herringbone.
Is there abuilt in underlay option?
Yes! we have a range of styles available with a built in underlay option.
Do you have displays with flooring on show?
Yes we have our flooring fitted thoughout our showroom giving an idea of the full effect.
What makes your flooring better than others on the market?
Do you sell flooring on its own?
In a nutshell, Yes.
Installation
Whats involved in Home Directs fully fitted projects?
We have everyone on board to offer a complete project from start to finish, meaning you dont have to lift a finger or try and schedule trades to arrive on time we have everything covered.
What trades do you have on board?
We have every trade on board to offer a complete project from start to finish,
Other
What type of payment methods do you accept?
We accept cash, cheque, bankers draft, credit, debit cards or bank transfer.
When do I need to pay? (Supply Only Products)
We require 50% on order and the remaining 50% on delivery.
When do I need to pay? (Fully Fitted Products)
We offer a three stage payment schedule which is as follows;
What area of the country do you cover?
Home Direct covers Staffordshire and Cheshire and surrounding areas.
Do you offer finance?
We have finance coming soon in 2020